[#HITsm Chat, 8.21.15] Crowdsourcing Patient Experience on Social Media

Moderated by Melody Wilding, Manager of Social Innovation Strategies at ConsumerMedical

Topic:  Crowdsourcing Patient Experience on Social Media


Chat Topics

Topic 1: Why is patient experience a valuable big data source in healthcare?

Topic 2: How is patient generated data from social being integrated into portals and clinical workflow?

Topic 3: How can patient generated data from social be used to enhance patient-centric health tech design & user experience?

Topic 4: What are best practices for leveraging social media data to improve patient engagement?

Topic 5: When it comes to patient-generated data from social media, what privacy and security concerns should be considered?

Chat Results

65 participants, 509 tweets, 1,646,633 impressions. Read the transcript.

For those not familiar with #HITsm TweetChats, #HITsm is an acronym for “healthcare IT social media” and we focus on current topics that are influencing healthcare technology, health IT, and the use of social media in healthcare. View a list of future chat moderators on the #HITsm page.

Chats are held at 11 a.m, CST, every Friday.

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